Customer Story
Discover the success stories of our customers and gain confidence in our solutions and services.
Distributor
Outcomes
  • 50%
    Sales volume increased
  • 80
    More stores
  • 2%
    After-sales return rate
Problem
Although Customer A operates 30 stores, it faces the problems of uneven quality of mobile phone screens, a return rate of up to 7%, lack of stable supply and imperfect after-sales service.
  • 01
    Ensure the quality of the goods
    Provide high-quality and highly compatible mobile phone screen products with a yield rate of 99.6%.
  • 02
    Provide a stable supply chain
    Establish exclusive distribution channels to ensure stable supply and controllable delivery time.
  • 03
    Provide technical support
    Provide pre-sales and after-sales technical support and strictly test product quality.
Repair Store
Outcomes
  • 98%
    Repair success rate
  • 25%
    Average repair time shortened 
  • 95%
    Customer satisfaction score reached
Problem
Customer B: The screens on the market are of varying quality, and the quality stability is difficult to guarantee. Procurement of multiple screen brands is time-consuming and labor-intensive, and the management cost is too high. The screen replacement of some high-end models is complicated, resulting in frequent after-sales problems.
Solution
  • 01
    Provides strict selection of high-quality screens
    Provide high-quality mobile phone screens compatible with original factory standards, covering mainstream and high-end models.
  • 02
    Ensure efficient maintenance experience
    Implement fast delivery and precise matching to ensure maintenance efficiency.
  • 03
    The warranty policy is clear and verified
    Clear and transparent quality assurance, traceable after-sales responsibility, and enhance terminal trust.
Pre-owned Business
Outcomes
  • 8-12%
    Increased average selling price of refurbished machines
  • 40%
    Improved refurbishment operation efficiency
  • 96%
    Increased customer satisfaction
Problem
                Customer C: The quality of refurbishment is unstable, which affects the rating and selling price of the whole machine. The purchase of multiple batches cannot reach a unified standard, resulting in high management costs. After-sales problems occur frequently, which affects brand repurchase and reputation.
Solution
  • 01
    Provides excellent quality components
    Provide highly compatible and high-yield mobile phone screen components, pass batch quality inspection, and have stability better than the industry average.
  • 02
    Provide standardized assembly support
    Standardized supply system, unified model, version, and testing process, to facilitate large-scale assembly for customers.
  • 03
    Provide professional technical support
    Technical guidance + fast after-sales mechanism to solve difficult problems in the refurbishment process.

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