Privacy Policy
Last Updated: July 16, 2026
Wosente Trade HongKong Co., Ltd., operating under the website name “WOSENTE” (“WOSENTE,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information that we collect, use, store, disclose, and otherwise process.
This Privacy Policy explains how we handle personal information when you visit our website at https://wosente-tech.com (Link), submit an inquiry, request a quotation, upload files, communicate with us, purchase or express interest in our products or services, or otherwise interact with WOSENTE.
This Privacy Policy applies to website visitors, prospective customers, business customers, suppliers, distributors, wholesalers, importers, mobile phone repair businesses, service providers, and other individuals who interact with our website or company.
By accessing or using our website or submitting information to us, you acknowledge that you have read and understood this Privacy Policy. Where consent is required by applicable law, we will request your consent before processing your personal information for the relevant purpose.
1. Who We Are
The business responsible for the personal information described in this Privacy Policy is:
Company Name: Wosente Trade HongKong Co., Ltd.
Website Name: WOSENTE
Website: https://wosente-tech.com (Link)
Country or Region: Hong Kong, China
Business Address: Winner Factory Building, 55 Hung To Road, Kwun Tong, Hong Kong
Email: wholesale@wosente-tech.com
Contact Page: https://wosente-tech.com/contact (Link)
WOSENTE supplies mobile phone screens, batteries, replacement parts, accessories, and related products and services to customers in global markets. Our website is primarily intended for business-to-business product inquiries, quotation requests, order discussions, product sourcing, customization, and commercial cooperation.
2. Personal Information We Collect
The information we collect depends on how you interact with our website and business.
2.1 Information You Provide Directly
When you complete a contact form, request a quotation, communicate with our sales team, upload a file, request samples, place an order, or contact us through email, telephone, WhatsApp, or another communication channel, we may collect:
Your full name;
Company name;
Business type;
Job title or department;
Country or region;
Business, billing, or delivery address;
Email address;
Telephone or WhatsApp number;
Product categories in which you are interested;
Product brands, models, specifications, quality requirements, and quantities;
Sample, packaging, customization, shipping, and payment requirements;
Quotation and order details;
Purchase and transaction records;
Customer service and after-sales records;
Messages, questions, feedback, and other communications;
Any other information that you voluntarily provide.
You are responsible for ensuring that the information you provide is accurate, current, and complete.
2.2 Files, Images, and Documents You Upload
Our website may allow you to upload text, images, product lists, model lists, logos, artwork, packaging designs, technical drawings, specifications, purchase requirements, or other documents.
Uploaded files may contain personal information, business information, intellectual property, or confidential commercial information. You should only upload information that you are legally authorized to provide.
You should not upload unnecessary sensitive personal information, passwords, financial account credentials, medical information, government identification documents, or personal information relating to another individual without appropriate authorization.
We may use uploaded files to:
Review your inquiry;
Identify suitable products;
Prepare quotations;
Evaluate product specifications;
Provide customization or packaging services;
Confirm product models and compatibility;
Complete production, assembly, quality control, and order fulfillment;
Provide customer service and after-sales support.
2.3 Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by our website platform, hosting provider, analytics tools, security systems, advertising services, or other technology providers.
This information may include:
Internet Protocol address;
Browser type and version;
Device type;
Operating system;
Language settings;
Approximate location based on your IP address;
Referring website or advertising source;
Pages viewed;
Links clicked;
Date, time, and duration of visits;
Form interactions;
Website conversion events;
Cookie identifiers;
Device identifiers;
Website performance and error data;
Security and fraud-prevention information.
We use this information to operate and improve our website, understand visitor behavior, measure website and advertising performance, identify technical problems, prevent fraud and abuse, and improve the user experience.
2.4 Information Received From Third Parties
We may receive information from third parties, including:
Payment providers;
Banks and financial institutions;
Logistics companies;
Freight forwarders;
Business partners;
Distributors;
Advertising platforms;
Analytics providers;
Social media services;
Online marketplaces;
Public business directories;
Trade shows;
Referral partners;
Other lawful commercial sources.
When you communicate with us through a third-party platform, such as WhatsApp, email, a social media platform, or an online marketplace, that platform may process your information under its own privacy policy.
We encourage you to review the privacy policies of any third-party platforms you use.
3. How We Use Personal Information
We may use your personal information for the following purposes:
To respond to inquiries, messages, and quotation requests;
To identify suitable products, models, specifications, and quality options;
To prepare quotations, pro forma invoices, contracts, and commercial proposals;
To provide samples, catalogs, product information, and technical support;
To communicate with you about your inquiry or order;
To process, manufacture, assemble, customize, package, ship, and deliver products;
To manage payments, production, quality control, shipping, delivery, warranty, and after-sales service;
To verify customer or business information where reasonably necessary;
To manage relationships with customers, suppliers, and business partners;
To improve our products, services, website, and customer experience;
To analyze website traffic and advertising performance;
To prevent fraud, spam, misuse, and unauthorized access;
To maintain website and information security;
To keep accounting, tax, transaction, shipping, warranty, and compliance records;
To protect our legal rights, business interests, property, employees, customers, and partners;
To comply with laws, regulations, court orders, customs requirements, and government requests;
To send product information or other business communications where permitted by law;
For other purposes disclosed to you when the information is collected.
We will not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by law.
4. Legal Bases for Processing
Depending on your location and applicable law, we may process personal information on one or more of the following legal bases.
Consent
You have given us permission to process your information for a specific purpose.
Contractual Necessity
Processing is necessary to respond to your request, prepare a quotation, provide samples, fulfill an order, deliver products, or perform a contract.
Legal Obligation
Processing is necessary to comply with accounting, tax, customs, trade, regulatory, or other legal requirements.
Legitimate Interests
Processing is necessary for legitimate business purposes, such as responding to B2B inquiries, managing customer relationships, improving our services, protecting website security, preventing fraud, and operating our business.
We will consider your rights and interests before relying on legitimate interests.
Protection of Legal Rights
Processing may be necessary to establish, exercise, or defend legal claims.
Other Lawful Bases
We may rely on another legal basis permitted by applicable data protection law.
5. Cookies and Similar Technologies
Our website may use cookies, pixels, tags, scripts, local storage, and similar technologies.
Cookies are small files or identifiers placed on your device when you visit a website. They may be used to support website operation, remember preferences, analyze website usage, improve performance, and measure advertising results.
Our website may use the following types of cookies.
Strictly Necessary Cookies
These cookies are necessary for website security, navigation, contact forms, and basic website functionality.
Preference Cookies
These cookies may remember language choices, display preferences, and other settings.
Analytics Cookies
These cookies help us understand how visitors use our website, including which pages are visited and how users interact with website content.
Advertising Cookies
These cookies may be used to measure advertising performance and provide more relevant advertising, where permitted by law.
Third-Party Cookies
Some cookies may be placed by third-party analytics providers, advertising providers, communication tools, embedded services, or other external technology providers.
Where required by law, non-essential cookies will be used only after you provide consent.
You may manage cookies through our cookie banner, where available, or through your browser settings. Blocking or deleting certain cookies may affect website functionality or user experience.
6. How We Share Personal Information
We do not disclose personal information indiscriminately. We may share information only when reasonably necessary for the purposes described in this Privacy Policy.
We may share personal information with:
Our employees and sales representatives;
Customer service personnel;
Authorized contractors;
Affiliated businesses;
Factories and assembly facilities;
Warehouses;
Quality-control partners;
Website hosting providers;
Cloud storage providers;
Cybersecurity providers;
Email and communication providers;
Customer relationship management providers;
Information technology service providers;
Payment processors;
Banks and financial institutions;
Freight forwarders;
Couriers and shipping companies;
Customs brokers;
Logistics providers;
Accountants and auditors;
Insurers;
Consultants and legal advisers;
Analytics and advertising providers;
Government authorities;
Courts and regulators;
Customs and law-enforcement authorities;
Potential buyers, investors, or successors in connection with a business transaction.
Service providers are expected to process personal information only for authorized purposes and to use appropriate confidentiality and security measures.
We may also disclose information when we reasonably believe that disclosure is necessary to comply with law, enforce an agreement, prevent fraud, protect safety, or defend our legal rights.
7. Sale or Sharing of Personal Information
WOSENTE does not sell personal information for money in the ordinary commercial meaning of the term.
However, certain privacy laws may define “sale,” “sharing,” or similar terms broadly enough to include some uses of analytics, advertising technologies, cookies, or online identifiers.
Where applicable law requires it, we will provide the required notice, consent mechanism, or opt-out choice.
You may contact us to ask whether your information is used for advertising-related purposes or to exercise an applicable right to opt out.
8. International Data Transfers
WOSENTE is based in Hong Kong and conducts business globally.
Your personal information may be processed, stored, accessed, or transferred in:
Hong Kong;
Mainland China;
Your country of residence;
The destination country of an order;
Countries where our service providers operate;
Countries where our logistics and business partners operate.
Privacy and data protection laws may differ between countries.
Where required by applicable law, we will take reasonable measures to protect international transfers. These measures may include contractual safeguards, consent, transfer agreements, access controls, security protections, or other legally permitted mechanisms.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on:
The nature of the information;
The purpose for which it was collected;
The duration of our business relationship;
Warranty and after-sales requirements;
Accounting and tax obligations;
Customs and shipping requirements;
Legal limitation periods;
Fraud-prevention and security needs;
Dispute-resolution requirements.
For example:
Inquiry information may be retained for a reasonable sales follow-up period;
Customer and order records may be retained for the duration of the relationship and any required legal period;
Uploaded files may be retained for quotation, production, customization, quality verification, or after-sales support;
Security logs may be retained for investigation and system protection;
Marketing information may be retained until you withdraw consent or object to marketing.
When information is no longer required, we may delete it, anonymize it, or securely restrict further processing, subject to applicable law and technical limitations.
10. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against:
Unauthorized access;
Accidental loss;
Misuse;
Alteration;
Destruction;
Unauthorized disclosure.
These measures may include:
Access controls;
Password protection;
Secure hosting;
Encrypted communications where available;
Employee confidentiality requirements;
Malware protection;
Backups;
Security monitoring;
Restrictions on access to personal information.
However, no internet transmission, website, email service, cloud platform, or data storage system can be guaranteed to be completely secure.
You should avoid sending highly sensitive information through ordinary website forms or unencrypted email. You are responsible for using an appropriate communication channel and ensuring the accuracy of information submitted to us.
11. Your Privacy Rights
Depending on your country or region and applicable law, you may have some or all of the following rights:
The right to request confirmation of whether we process your personal information;
The right to request access to your personal information;
The right to request correction of inaccurate or incomplete information;
The right to request deletion of personal information in certain circumstances;
The right to request restriction of processing;
The right to object to certain processing;
The right to withdraw consent;
The right to request data portability where applicable;
The right to object to direct marketing;
The right to opt out of certain sales, sharing, or targeted advertising;
The right to request information about categories and sources of personal information;
The right to request information about categories of recipients;
The right to lodge a complaint with a competent data protection authority;
The right not to be unlawfully discriminated against for exercising privacy rights.
Privacy rights are not absolute and may be subject to legal exceptions.
For example, we may retain information where necessary to:
Complete a transaction;
Fulfill an order;
Comply with law;
Maintain business and tax records;
Prevent fraud;
Protect security;
Establish or defend legal claims.
To exercise an applicable privacy right, contact us at wholesale@wosente-tech.com
or through https://wosente-tech.com/contact (Link).
We may request information necessary to verify your identity and match your request with our records.
An authorized representative may submit a request on your behalf where permitted by law, but we may request proof of authorization.
12. Rights of Visitors in Hong Kong
Where the Personal Data (Privacy) Ordinance of Hong Kong applies, individuals may have rights relating to access to and correction of personal data.
We will collect, use, retain, and protect personal data in accordance with applicable requirements and the purposes disclosed at or before collection.
A request for access or correction may be subject to identity verification, legal exemptions, procedural requirements, and any fee permitted by law.
13. Rights of Visitors in the European Economic Area and the United Kingdom
Where the European Union General Data Protection Regulation, United Kingdom GDPR, or related data protection laws apply, you may have rights including:
Access;
Rectification;
Erasure;
Restriction;
Objection;
Data portability;
Withdrawal of consent;
Complaint to a supervisory authority.
Where we rely on legitimate interests, you may object to the processing and request information about the relevant interests.
Where processing is based on consent, withdrawing consent will not affect the lawfulness of processing completed before the withdrawal.
14. Rights of Visitors in Brazil
Where Brazil’s Lei Geral de Proteção de Dados Pessoais applies, you may have rights including:
Confirmation that processing occurs;
Access to personal data;
Correction of incomplete, inaccurate, or outdated information;
Anonymization, blocking, or deletion of unnecessary or unlawfully processed information;
Data portability where applicable;
Information about third parties with whom data has been shared;
Withdrawal of consent;
Deletion of data processed on the basis of consent, subject to legal exceptions;
Review of certain automated decisions;
Other rights provided by applicable law.
Brazilian visitors may submit requests using the contact details provided in this Privacy Policy.
15. California and Other United States Privacy Rights
Where an applicable United States state privacy law applies to WOSENTE and your personal information, you may have rights to:
Know what personal information is collected;
Access personal information;
Correct inaccurate personal information;
Request deletion;
Obtain a portable copy of certain information;
Opt out of certain sales or sharing;
Opt out of targeted advertising;
Limit certain uses of sensitive personal information;
Appeal certain decisions relating to privacy requests.
The availability of these rights depends on the applicable law, your state of residence, the nature of the processing, and whether legal thresholds or exemptions apply.
16. Business and Marketing Communications
We may send product information, catalogs, quotation follow-ups, trade information, company updates, or other business communications where permitted by law.
You may ask us to stop sending promotional messages at any time by:
Using an unsubscribe option, where available;
Replying to the message;
Contacting us at wholesale@wosente-tech.com
Even after you opt out of promotional communications, we may continue to send necessary non-promotional messages relating to:
Inquiries;
Quotations;
Orders;
Payments;
Production;
Shipping;
Delivery;
Warranty;
Customer service;
Security;
Legal or compliance matters.
17. User Uploads and Confidential Business Information
You are responsible for the content and legality of files, images, text, logos, designs, drawings, trademarks, model lists, and other materials that you upload or send to us.
By submitting materials, you represent that:
You have the necessary rights and authority to provide them;
The materials do not unlawfully infringe third-party rights;
We may use them for the purposes connected with your request.
We may use submitted materials for:
Quotation preparation;
Product evaluation;
Product sourcing;
Customization;
Manufacturing;
Assembly;
Packaging;
Quality control;
Order fulfillment;
After-sales service.
We will use commercially sensitive information for legitimate business purposes related to your request.
However, unless a separate written confidentiality or nondisclosure agreement has been signed, submitting information through the website does not automatically create a formal confidentiality agreement.
18. Intellectual Property
Unless otherwise stated, all content displayed on the WOSENTE website is owned by or licensed to Wosente Trade HongKong Co., Ltd.
This includes, without limitation:
The WOSENTE name;
Logos;
Trademarks;
Website design;
Page layouts;
Graphics;
Product photographs;
Videos;
Catalogs;
Written content;
Product descriptions;
Icons;
Illustrations;
Documents;
Downloads;
Other website materials.
These materials are protected by applicable copyright, trademark, and intellectual property laws.
No part of the website may be copied, reproduced, modified, republished, distributed, displayed, transmitted, scraped, commercially exploited, or used to create derivative works without our prior written permission, except where permitted by applicable law.
This section does not transfer ownership of materials uploaded by users. Ownership of customer-provided logos, artwork, designs, and other materials remains with their lawful owners.
19. Third-Party Websites and Services
Our website may contain links to external websites, messaging services, social media platforms, payment services, logistics providers, or other third-party services.
A link to a third-party service does not mean that WOSENTE controls or endorses that third party’s privacy practices.
Third-party websites and services operate under their own terms and privacy policies.
We are not responsible for:
Their content;
Their security;
Their collection or use of personal information;
Their availability;
Their legal compliance.
You should review the relevant third-party privacy policy before submitting personal information.
20. Children’s Privacy
Our website, products, and services are intended for businesses and adults engaged in commercial activities.
The website is not directed to children, and we do not knowingly collect personal information from children without legally valid authorization.
If you believe that a child has provided personal information to us without appropriate permission, please contact us. We will review the request and take appropriate action where required by law.
21. No User Account Registration
Our website does not currently provide public user account registration.
Visitors may browse product information and submit inquiries without creating an account.
If user account registration is introduced in the future, we may update this Privacy Policy to explain account information, passwords, authentication, account management, and retention practices.
22. Products and Services
WOSENTE provides products and services to customers in global markets.
Personal information may be used to support:
Product selection;
Quotation preparation;
Sample arrangements;
Order processing;
Product customization;
Quality inspection;
Packaging;
International shipping;
Warranty;
After-sales service.
This website does not currently provide paid subscription content.
WOSENTE does not currently conduct promotional prize draws or sweepstakes through this website. If that changes, separate rules and privacy notices may be provided.
23. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
Our website;
Products and services;
Business operations;
Technology;
Service providers;
Legal requirements;
Privacy practices.
When changes are made, we will publish the revised Privacy Policy on this page and update the “Last Updated” date.
Where required by law, we may provide additional notice or request renewed consent.
We encourage you to review this Privacy Policy periodically.
Your continued use of the website after an updated Privacy Policy becomes effective means that you acknowledge the revised policy, except where applicable law requires another form of acceptance.
24. Contact Us
If you have questions, concerns, complaints, or requests regarding this Privacy Policy or our handling of personal information, please contact us.
Company: Wosente Trade HongKong Co., Ltd.
Website: https://wosente-tech.com (Link)
Address: Winner Factory Building, 55 Hung To Road, Kwun Tong, Hong Kong
Email: wholesale@wosente-tech.com
Contact Page: https://wosente-tech.com/contact (Link)
We will review privacy-related requests and respond within a reasonable period or within the period required by applicable law.